Frequently Asked Questions

No. You may voluntarily participate in a monitoring program with us. To get more information on how to voluntarily enroll in a SCRAM program, please contact us.

There is a one-time installation that covers installation, maintenance, and any unintentional damages to equipment. There will also be a daily monitoring fee,wich are based on program-specific criteria and will apply during the duration of your monitoring program. Program charges can vary based on a variety of thing. Please contact us for more information.

When the SCRAM bracelet takes a reading every 30 minutes, a light buzzing sound can be heard, but is generally reported to be “discreet.”

The SCRAM Base Station can work with an analog or digital phone line.

We recommend you avoid using any products on or near the bracelet that contain alcohol. The application of small quantities of cologne or perfume in areas far from the bracelet should not be problematic. Avoid lotions or any other products with alcohol on or near the bracelet.

Whether or not you can travel and leave your current jurisdiction is up to your supervising agency. Please be sure to check first with your agent. We also recommend that you carry your paperwork that addresses your participation in a SCRAM monitoring program. When passing through security, inform the TSA agent that you are wearing an electronic monitoring device that you cannot remove. The TSA agent may “swab” the bracelet and test it. However, you should be permitted to pass through security while wearing the SCRAM bracelet.

You cannot wear a monitoring bracelet if you need an MRI. You will need to contact your supervising agent prior to a scheduled appointment to make arrangements to have the bracelet removed prior to the procedure. Your agent may have additional requirements.

Exercise will have no impact to the functions of the bracelet. For comfort, you might want to wear a sweat band or a sock rolled down to prevent the bracelet from “bouncing” on the ankle bone. Just make sure nothing gets between the bracelet and leg.

You can’t wear anything that would go between the skin and the bracelet. You can wear boots or leggings over the top, but be cautious that boots could cause the bracelet to rub and even create a blister.

No. It’s no different than your cell phone or any other jewelry you might wear.

While you are not allowed to submerge the bracelets in water (swimming pools, hot tubs, the bath tub), you can shower, and in fact you need to shower in order to keep the area around the bracelet clean.

We recommend that you avoid using any products on or near the bracelet that contain alcohol. The application of a small amount of cologne or perfume in areas far from the bracelet should not be problematic. But please be aware that if it does trigger an alcohol alert, you will be held accountable with your supervising agent.

Avoid lotions with alcohol on or near the bracelet.

Absolutely not.

We recommend that SCRAM clients refrain from using any alcohol-containing products on or around the bracelet. Many clients are exposed to hair color and other similar products without any noticeable transdermal alcohol concentration (TAC) detections. When in doubt, we recommend reporting the questionable activity to your PO or supervising agent so that notes may be placed in your client record to take the activity into consideration while analyzing the data.

Kissing someone who has been drinking has no impact on SCRAM monitoring or results.

You cannot wear a monitoring bracelet if you need an MRI. You will need to contact your supervising agent prior to a scheduled appointment to make arrangements to have the bracelet removed prior to the procedure. Your agent may have additional requirements.

Exercise will have no impact to the functions of the bracelet. For comfort, you might want to wear a sweat band or a sock rolled down to prevent the bracelet from “bouncing” on the ankle bone. Just make sure nothing gets between the bracelet and leg.

You can’t wear anything that would go between the skin and the bracelet. You can wear boots or leggings over the top, but be cautious that boots could cause the bracelet to rub and even create a blister.

No. It’s no different than your cell phone or any other jewelry you might wear.

While you are not allowed to submerge the bracelets in water (swimming pools, hot tubs, the bath tub), you can shower, and in fact you need to shower in order to keep the area around the bracelet clean.

No. It’s no different than your cell phone or any other jewelry you might wear.

You cannot wear a monitoring bracelet if you need an MRI. You will need to contact your supervising agent prior to a scheduled appointment to make arrangements to have the bracelet removed prior to the procedure. Your agent may have additional requirements.

Exercise will have no impact to the functions of the bracelet. For comfort, you might want to wear a sweat band or a sock rolled down to prevent the bracelet from “bouncing” on the ankle bone. Just make sure nothing gets between the bracelet and leg.

You can’t wear anything that would go between the skin and the bracelet. You can wear boots or leggings over the top, but be cautious that boots could cause the bracelet to rub and even create a blister.

No. It’s no different than your cell phone or any other jewelry you might wear.

While you are not allowed to submerge the bracelets in water (swimming pools, hot tubs, the bath tub), you can shower, and in fact you need to shower in order to keep the area around the bracelet clean.